Confidence, Self-Esteem and Peak Performance

Course Number: 10-4-KMJF
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Your impact is a product of how you see yourself. Learn skills to re-energize your self-esteem and maximize your potential. High self-esteem and EI when combined with high professional competence create possibilities for leadership that are endless.

Objectives/Topics

As a result of taking this course, you will:

• Assess personal strengths and development areas around confidence, self-esteem, resiliency, and optimism.  
• Understand the link b/w self-esteem and performance.  
• Understand the causes of low self-esteem and learn strategies for increasing and maximizing it.  
• Adopt and maintain an empowerd attitude. 
• Create and hold a vision during uncertain times.  
• Build a flexible approach to challenges.  
• Learn to encourage high self-esteem in others.

Prerequisites: None

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 A Pinch of This…A Pound of That…A Recipe for Growth

Course Number: 10-2-KMJF 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

If you want to be successful in life you have to be successful in relationships. This class looks at the recipe for healthy relationships and what are the ingredients of human interaction which are necessary and sufficient to facilitate growth and development.

Objectives/Topics

As a result of taking this course, you will:

• Understand why some people accept change and growth& others resist it.  
• Learn how to empathize with people and facilitate healthy relationships.  
• Discover the power of "Unconditional Positive Regard".  
• Learn 7 habits of highly effective people.  
• Overcome the tendency to trap people in your point of view.  
• Learn to be authentic and genuine.  
• Experience the growth of meaningful trust.

Prerequisites: None

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Balance or Burnout?  Your Choice!

Course Number: 10-5-PC
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Learn how to deal with your emotions appropriately and how to discover the belief systems that got you into (or support) your burnout so you can change your way of thinking and living, to one of enjoyment and balance, on and off the job.

Objectives/Topics

As a result of taking this course, you will:

• Examine your current status on a stress scale.
• Discover how the mind works and how our decisions controll our emotions.  
• Learn burn-out symptoms and signals.  
• Explore options for change and stressful habits.  
• Develop a plan of action for creating balance in their lives, and learn how to support other in stree release and change.

Prerequisites: None

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Customer Relations and Great Service: How Self-Esteem Promotes Effective Customer Relations

Course Number: 10-21-KM
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the recipient of that service. Therefore, the first aspect of learning effective customer service skills is to develop a staff of highly energized people with a high self-esteem quotient. Self-esteem is the single most important factor influencing our ability to achieve personal and professional success. It also greatly influences an individual’s ability to contribute to a team.

Objectives/Topics

As a result of taking this course, you will learn to:

• Increase the level of self-esteem in individuals and to remove the barriers which keep them from reaching their full personal and professional potential.

Prerequisites: None

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De-Stress Your Distress!! Stress Management Tools

Course Number: 10-16-PC 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Stress is actually important to our well-being. However, it becomes dis-stress when the speed of change and technology demand instant response and create information overload or when the changes of downsizing and restructuring result in overwhelm. We find ourselves suffering from a lack of rest and relaxation and we end up pushing the body past its healthy limits. Stress becomes a negative force in our lives. Add to this emotional imbalance, as people ignore their feelings in favor of getting the job done or getting ahead - and you have someone on the way to involuntary early retirement. If this sounds even little bit familiar, then enroll now and gain valuable insights, creative techniques and comic relief to help you balance your workday and lighten the stress load.

Objectives/Topics

Topics covered:

• Stress Scale Assessment
• How our decisions control our emotions and our emotions affect our work
• Burn-out symptoms to help you identify the early warning signals
• Options for changing stressful habits
• Development of a plan of action for creating balance
• Skills for recognizing stress in others and assisting them in implementing change

Prerequisites: None

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Envision Your Future:  The Art and Science of Creating Powerful Visions

Course Number: 10-6-KMJF
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Explore the power of vision and begin the process of envisioning the future for your career and your life.

Objectives/Topics

As a result of taking this course, you will:

• Gain insight into the power of vision and understand why visioning works.  
• Begin the process of envisioning your future for your acreer and life.  
• Learn tools and techniques for creating powerful visions and converting those visions into goals and actions.

Prerequisites: None

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Examine Your Life Values

Course Number: 10-8-MS 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Affords participants the opportunity to understand 15 over-arching life values, complete a thorough prioritization exercise and map a Personal Commitment Plan to meet current goals and future aspirations. A skilled facilitator will guide participants in completing a self-assessment and lead best practices sharing for creating an action plan to achieve personal and professional goals.

Objectives/Topics

As a result of taking this course, you will:

• Understand the advantages of aligning personal values to a company's culture.
• Identify with 15 core life values and a standard definition of each.
• Create an Action Plan to achieve personal and professional goals.
• Commit to new behaviors that will bring values and priorities into closer parallel.
• Conduct exercise to test attachment to personal values.

Prerequisites: None

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How to Maximize Strengths and Manage Weaknesses

Course Number: 10-9-MS 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Understanding which strengths to leverage and weaknesses to manage is a key component to accelerating your performance and your career. Active participation in this program will arm you with insights necessary to create and follow an individual action plan to achieve new levels of performance that you desire.

Objectives/Topics

As a result of taking this course, you will:

• Understand benefits of having a 360 degree assessment.
• Learn common responses to receiving feedback.
• Obtain results of a 360 Leadership SAFARI Assessment.
• Analyze assessment data with help from an experienced coach.
• Realize implications in over-using a strength.
• Appreciate methods for managing weaknesses.
• Create an individual development plan to meet professional and personal goals.
• Commit to a process for Action Plan Tracking based on real-time feedback.

Prerequisites: None

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Managing Your Personal Brand - The Key to Influence and Getting Things Done

Course Number: 10-11-RT 
Recommended Duration: 1 Day

Intended Audience: Project Managers or individuals who periodically manage projects. Individuals who need high levels of influence to achieve results. New managers. Experienced or senior managers.

Course Overview

Help individuals recognize that they are a brand, and provide them with the tools to conduct personal brand management within the organization. Help individuals answer and appreciate the impact of the question: "What is the first thing people think of when they hear or see you name?"

Objectives/Topics

As a result of taking this course, you will learn to:

• Have a greater understanding for how personal brand management impacts others both at the company level and individual level.
• Identify the key components of your own personal brand.
• Develop a personal brand that aligns with the values and brand of the company and increases your productivity and effectiveness.

Prerequisites: None

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Personal Brand Experience

Course Number: 10-20-RS
Recommended Duration: 5 hour (large group); 1-2 Days (small group)

Intended Audience: Early-Mid Level Execs; People on forefront of innovation

Course Overview

A personal brand is an experience. It’s how others experience you. It’s how someone else experiences themselves when they are with you.

Objectives/Topics

As a result of taking this course, you will learn to:

• Build influencing skills.
• Increase other’s trust and confidence in them as leaders.
• Develop a willingness in others to be open to and adopt their ideas.

Prerequisites: None

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Professional Etiquette and Global Awareness

Course Number: 10-29-KM 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

This course offers participants valuable information on presenting a professional image, using body language effectively, and demonstrating appropriate business etiquette in global, cross-cultural environments. Participants will develop a comprehensive appreciation of the cultural differences that influence global business, with an emphasis on respecting the differences and increasing cross-cultural communication effectiveness.

Objectives/Topics

As a result of taking this course, you will learn to:

• Understand critical cultural differences in the way people think, communicate, team with others, make decisions, and conduct business.
• Compare your self- awareness to your global awareness on 16 different measures of cultural diversity.
• Develop cross- cultural skills by linking conflicts to cultural differences, and then learning how to best adapt your style in global business settings to achieve maximum results.

Prerequisites: None

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Taking Charge of Your Career

Course Number: 10-10-GO 
Recommended Duration: 1/2 Day

Intended Audience: Individuals who recognize the need to continuously plan for and develop their career and personal goals

Course Overview

Course helps participants understand how change today is continuously influencing organizations and therefore the need for employees to take charge of their personal career management.

Objectives/Topics

As a result of taking this course, participants will be able to:

• Continuously assess their personal skills, abilities, and traits better.
• Research and uncover job and career opportunities.
• Understand and build upon their resilience to change. 

Prerequisites: None

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The Management Woman: Developing Your Leadership Power

Course Number: 10-18-PC 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

The debate is on ...... When is a manager a leader? When is a leader a manager? Is there a difference? Does it matter? For women, the issue is even larger than those options.... How does a woman handle power? What is power in business? How does one use it positively? These are many of the questions hotly discussed by women in business. The answers are not simple. Explore these ideas and more in an experiential, interactive workshop that will help you clarify your leadership style and gain more cooperation and support from your staff. What does matter is that you have a style of working with people that fits your values and objectives and gets the results that you want. Understanding how different styles of coordinating people produce varying results, and realizing how power works so you can use it respectfully, are two vital criteria for being effective as a supervisor or manager.

Objectives/Topics

As a result of taking this course, you will learn to:

• n/a

Prerequisites: None

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Getting Things Done:  The Tricks Behind Actually Finishing What you Start

Course Number: 10-12-KMJF
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

This session will reveal how your brain actually works against you in trying to follow-through on things.  Learn strategies you can implement which will help you accomplish what you start.

Objectives/Topics

As a result of taking this course, you will:

• Understand how your brain acts against you when trying to accomplish tasks and realize goals.  
• Develop a disciplined structure for managing all of the items that you set out toaccomplish.  
• Learn strategies for setting and following through on goals and intentions.  
• Learn how to manage your time by managing actions.  
• Learn how to prioritize your actions to get things done.

Prerequisites: None

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Mastering Productive Performance: Philosophies, Structures & Strategies for Realizing Your Full Productive Potential

Course Number: 10-13-JF 
Recommended Duration: 2 Days

Intended Audience: All Employees

Course Overview

This course introduces an individually customizable approach for managing all of the “stuff” that overwhelms and clutters your desktop, your mind, and your life, freeing you to be more clearly focused on, responsive to, and productive with the priorities and time-sensitive requirements you face daily. Learn and explore strategies, structures, and tricks for collecting, processing, organizing, reviewing, and ultimately taking action on all of the inputs of your life. Imagine leaving the office feeling that all of your bases are covered, that some critical detail hasn’t been overlooked, and that you have a clear sense of priorities and actions to pick up with when you return to work the next day. You’ll leave this session with an individual action plan for putting in place a system for achieving just that.

Objectives/Topics

As a result of taking this course, you will:

• Identify personal productivity pitfalls and develop strategies for overcoming them.
• Learn to trade the treadmill of time management for the propulsion of an effective productivity approach.
• Recognize how unmanaged "open loop" commitments clog their mental RAM, slowing performance, and create a system for addressing these open loops.
• Explore structures, tricks, and techniques for collecting, processing, organizing, reviewing and driving to action on all of the "inputs" to your life.
• Overcome the tyranny of the "urgent" and gain the grounding of the "important". Customize an individual system for mastering personal productivity.

Prerequisites: None

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Putting Off Procrastination

Course Number: 10-22-PC 
Recommended Duration: 1/2 Day

Intended Audience: All Employees

Course Overview

Through lecture and personal introspection, learn the two causes of procrastination and then practical action steps to changing your beliefs, handling your emotions and creating new habit patterns that will allow you to start “putting off procrastination”.

Objectives/Topics

As a result of taking this course, you will learn to:

• n/a

Prerequisites: None

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Seven Principles to Highly Effective Living

Course Number: 10-14-KMJF 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

Someone once commented: “I climbed up the ladder of success, only to discover it was leaning against the wrong wall.” There are many models of effectiveness that can help us to achieve tremendous levels of success in life, but they do not always integrate knowledge and skill with purpose and character. When Stephen Covey introduced the world to “The Seven Habits of Highly Effective People” he outlined a set of seven principles that consistently lead to effective living precisely because they are rooted in both good behavior and good character. In other words, these seven habits connect our collective knowledge of what we need to do to be successful with our collective conscience that expresses our deepest value and character concerns about how we want to live our lives.

Objectives/Topics

As a result of taking this course, you will:

• Explore those principles that help us be more personally effective and those principles that help us be more interpersoanlly effective.
• Principles include:
• 1. Be Proactive
• 2. Envision Your Future
• 3. Organize and Do it!
• 4. Always make your Team Members Look Good
• 5. Become a Great Listener
• 6. 1+1 = 3
• 7. Practice Preventive Maintenance

Prerequisites: None

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Time Management

Course Number: 10-15-GO 
Recommended Duration: 1/2 Day

Intended Audience: All Employees

Course Overview

These time and resource management modules help individuals to identify areas where they have an opportunity to improve and to apply effective tools and techniques to better manage their time and resources.

Objectives/Topics

As a result of taking this course, you will learn to:

• Identify personal values and organizational goals to develop a strategy to accomplish goals within a value framework.
• Prioritize and organize tasks within the value framework to accomplish set goals.
• Use aids such as calenders, electronic media and other tools to organize tasks and priorities.
• Identify external priorities and obstacles how to manage them.

Prerequisites: None

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