Problem Solving & Decision Making

Develop critical thinking skills and acquire techniques for solving complex problems using logic and data to drive decisions.

  • Essential Problem Solving for High Performance Teams

    • Essential Problem Solving for High Performance Teams

      Course Number:       11-2-BB 
      Recommended Duration: 2 Days

      Intended Audience: All Employees

      Course Overview

      The course is highly participative with formal consultant input blended with practical exercises and group work. All course work will be highly relevant to the participant’s job.

      Objectives/Topics

      As a result of taking this course, you will:
      • Learn how to identify, analyze, and creatively solve problems.
      • Learn how to involve and communicate to stakeholders.
      Prerequisites: None

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  • Problem Solving and Decision Making

    • Problem Solving and Decision Making

      Course Number:       11-1-GO 
      Recommended Duration: 1 Day

      Intended Audience: Any individuals needing to demonstrate problem solving and decision making skills. 

      Course Overview

      This course presents proven problem solving and decision making processes for participants to learn and experience in an interactive workshop setting. Participants are encouraged to bring real workplace issues and problems which need to be solved. This program supports continuous improvement efforts.

      Objectives/Topics

      As a result of taking this course, you will learn to:
      • Apply a problem solving tool to analyze the real problem, identify how to solve it and complete an action plan for implementation.
      • Apply effective brainstorming techniques to identify potential solutions.
      • Utilize appropriate decision making processes to prioritize critical issues and possible solutions.
      • Develop meaningful and realistic action plans for implementation of selected solutions.
      Prerequisites: None

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