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Performance Management

Course Number: 9-4-GO
Recommended Duration: ½ Day or 1 Day

Intended Audience: Managers and Supervisors

Course Overview

This course is for managers and supervisors to hone the skills necessary for effective performance management, including: planning, analyzing, evaluating, and recognizing performance. Topics include goal/expectation setting, analyzing performance, coaching and feedback sessions, and effective performance reviews.

Objectives

As a result of taking this course, you will learn to:
  • Plan for and conduct effective performance review meetings.
  • Conduct an effective feedback discussion with employees.
  • Incorporate coaching characteristics and skills into the workplace.
  • Implement an action plan to increase productivity through improved coaching and feedback.
Prerequisites: None

Topics

  • The Performance Management Cycle
  • Goal and Expectation Setting
  • Analyzing Performance
  • Coaching and Feedback Skills
  • Conducting Effective Performance Review Meetings
  • Triad Skill Practice
  • Key Learnings Action Plan

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