Presenting a Professional Image

Course Number: 8-9-GO
Recommended Duration: ½ Day or 1 Day

Intended Audience: All Employees

Course Overview

This course offers participants valuable information on presenting a professional image, using body language effectively, and appropriate business etiquette in and out of the office.

Objectives

As a result of taking this course, you will learn to:

• Present a confident and positive image in the workplace through dress, body language, and personal habits.
• Apply fashion and appearance basics to your wardrobe.
• Demonstrate business etiquette principals in the office and during meetings to increase productivity and improve communications.

Prerequisites: None

Topics

• Presenting a positive professional image
• The key components of a professional image
• The “attitude and image” connection and how it relates to your performance and productivity
• Effective use of body language
• How to give a good handshake and other confidence builders
• Business and office etiquette
• How to make memorable introductions
• Male/female protocol
• Business meals – some do’s and don’ts
• Effective and proper business meetings
• Handling difficult situations with style
• Effective communication skills with business associates
• Listening and asking the right questions
• Personal action planning for making positive changes

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