Leadership

Cultivate the qualities and attributes that leaders exhibit including Ethics, Influence, Personal Growth, and  Diversity & Inclusion.

  • Ethics: What You Do When No One is Looking

    • Ethics: What You Do When No One is Looking

      Course Number:       8-6-PC
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      This course will help you discover core ethical values and a process of ethical reasoning with The Ethical Type Indicator (ETI), a self-scoring, personal assessment tool that reveals your primary ethical decision-making preference or ethical type. The discovery and cognitive awareness of your primary ethical type or preference can be the beginning of further ethical exploration, personal insight, and evolution toward higher ethical principles, standards, and behavior. You will then be empowered to better recognize, analyze, and resolve future ethical dilemmas as you encounter them in your personal life and professional career. With this new knowledge, you will have a greater understanding and appreciation of the diverse ethical and moral beliefs of others. This will enhance your ability to communicate with and persuade others to ethical decisions and behavior.

      Objectives

      As a result of taking this course, you will learn to:
      • Identify your own ethical type through discussion and the self-administered Ethical Type Indicator
      • Identify the seven ethical types
      • Understand others’ behavior patterns and positions by their ethical type
      • Identify a process of ethical decision making
      Prerequisites: None

      Topics

      • Generational values differences
      • Conditioned responses
      • Reflective thinking
      • Identifying values as guidelines for decision-making
      • 7 ethical types
      • 12 step ethical decision-making process
      • Right v. right
      • 7 steps to ethical virtuosity
      • Guidelines for ethics training
      • Societal trends affecting ethics

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  • Influencing Without Authority

    • Influencing Without Authority

      Course Number:       8-1-GO
      Recommended Duration: 1/2 Day or 1 Day

      Intended Audience: Any Employees

      Course Overview

      Develop techniques and methods for individuals who find themselves working on project teams or matrix based organizations where they do not have direct authority over others, and yet need to influence them to get objectives met.

      Objectives

      As a result of taking this course, you will learn to:
      • Influence others to accomplish work and achieve goals
      • Identify personal strength and opportunity for improvement areas in your role
      Prerequisites: None

      Topics

      • Why do you need to influence and why
      • Spheres of influence
      • Personal influence maps
      • Clarifying goals and expectations
      • Building trust
      • Influencing conversation models
      • Triad skill practice
      • Key learning action plan

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  • Motivating Self and Others

    • Motivating Self and Others

      Course Number:       8-2-GO
      Recommended Duration: 2 Days

      Intended Audience: All Employees

      Course Overview

      What is it that leads some people to perform at 110% while others are performing just to get by? How do you reach in and jump start yourself on those “cloudy” days? This course explores the philosophies of leaders in motivation and teaches how to individualize your motivation messages so they connect and inspire action.

      Objectives

      As a result of taking this course, you will learn to:
      • Understand factors that influence motivation – gender, generations, styles of information processing, attitude, and perspective.
      • Use individualized motivations to inspire action and commitment.
      • Utilize vision and goals as a tool for unifying teams.
      • Identify and implement practical ways to reward performance so team members know they are recognized and appreciated.
      • Communicate more effectively to create cooperation and accountability, resulting in more trust and accomplishment.
      Prerequisites: None

      Topics

      • Principles of motivation
      • Neurolinguistic programming
      • How we process and sort information and how it affects motivation
      • Rapport building
      • Generational differences
      • How to discover what people really want
      • Values as a motivational guide
      • Power of vision
      • Positive self-expectancy
      • Supervisor qualities that result in loyal work teams
      • Self-motivation tools and skills

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  • Becoming a Great Coach While Being a Star Player

    • Becoming a Great Coach While Being a Star Player

      Course Number:       8-7-KMJF 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      "Good players" do not always make "good coaches". This program teaches high-potential employees how to leverage their insights, experience, and know-how in ways that allow them to directly nurture and facilitate the development of others.

      Objectives/Topics

      As a result of taking this course, you will learn:
      • About the differences between the ideal skill sets of star players and great coaches.
      • To develop the skills of a good coach while leveraging the technical know-how and tenacity of a star player.
      • To coach others for development and improved performance.
      • To manage with appreciation and respect for diversity of individual values and needs.
      • To delegate with awareness of employee development opportunities.
      • To provide feedback effectively.
      • A coaching model that is adaptable for people with different learning styles and personality types.    
      Prerequisites: None

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  • Coaching the Personal Journey to Leadership

    • Coaching the Personal Journey to Leadership

      Course Number:       8-8-PC 
      Recommended Duration: 2 Days

      Intended Audience: Supervisors, managers or internal coaches who will coaching others on leadership aspirations.

      Course Overview

      Assess your emotional intelligence, your natural leadership style, how your personality affects your ability to lead, the syncronization of your vision, mission and values with those of your organization, and your communication, accounatbility and coaching skill ability.

      Objectives/Topics

      Topics Covered:
      • Recognizing the "Great Leaders Within". 
      • Personal Leadership Skills Development.  
      • Interpersonal Skills Development.  
      • Goal attainment.  
      • Barriers to Personal and Group Success.  
      • Application of Leadership Techniques.
      Prerequisites: None

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  • Lessons in Leadership from the Silver Screen - Using Movies to Teach Practical Leadership Tools

    • Lessons in Leadership from the Silver Screen - Using Movies to Teach Practical Leadership Tools

      Course Number:       8-11-RT 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      This workshop combines scenes from popular movies and practical leadership techniques individuals can apply immediately on the job to increase their effectiveness as a leader in an organization. 

      Objective:

      Enable participants to see effective leadership in action and have the tools to implement the lessons learned immediately back on the job.

      Prerequisites: None

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  • Presenting a Professional Image

    • Presenting a Professional Image

      Course Number:       8-9-GO
      Recommended Duration: ½ Day or 1 Day

      Intended Audience: All Employees

      Course Overview

      This course offers participants valuable information on presenting a professional image, using body language effectively, and appropriate business etiquette in and out of the office.

      Objectives

      As a result of taking this course, you will learn to:
      • Present a confident and positive image in the workplace through dress, body language, and personal habits.
      • Apply fashion and appearance basics to your wardrobe.
      • Demonstrate business etiquette principals in the office and during meetings to increase productivity and improve communications.
      Prerequisites: None

      Topics

      • Presenting a positive professional image
      • The key components of a professional image
      • The “attitude and image” connection and how it relates to your performance and productivity
      • Effective use of body language
      • How to give a good handshake and other confidence builders
      • Business and office etiquette
      • How to make memorable introductions
      • Male/female protocol
      • Business meals – some do’s and don’ts
      • Effective and proper business meetings
      • Handling difficult situations with style
      • Effective communication skills with business associates
      • Listening and asking the right questions
      • Personal action planning for making positive changes

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  • Vision and Strategy into Action

    • Vision and Strategy into Action

      Course Number:       8-13-RS 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      A recent study by a national consultancy involved in executive development reports that the ability to develop a successful business strategy is no longer enough for today’s executives. The most successful organizations will be the ones with leaders who can create a compelling vision – and who can convey that vision to customers and employees with authenticity and impact.

      Objectives/Topics

      As a result of taking this course, participants will:
      • Learn to project a higher level of confidence and presence.
      • See themselves as leaders of change.
      • Convey vision and strategy with impact.
      • Use personal stories and metaphors to make their messages stick.
      Prerequisites: None

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  • Coach's Guide to Culture and Conflict

    • Coach's Guide to Culture and Conflict

      Course Number:       8-3-PC 
      Recommended Duration: 2 Days

      Intended Audience: All Employees

      Course Overview

      Creating a workplace that is aware of and respects the broad spectrum of human diversity is imperative for many organizations. This interactive course increases your understanding of all aspects of diversity and begins the process for dialogue and working together productively. Special emphasis is placed on providing you with skills and competencies that you will need to coach others through challenges and conflicts on multicultural and inclusive teams.

      Objectives/Topics

      Topics covered in this course:
      • Special emphasis is placed on providing participants with skills and competencies that you will need to coach others through challenges and conflicts on multicultural, inclusive teams including…awarenes of differences including: race, gender, age, religion, national origin, sexual orientation, thinking styles, and other work place differences.  
      • Bias, prejudice, and sterotypes. 
      • How exclusive behavior distracts from being successful.
      Prerequisites: None

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  • Communicate Across the Generation Gaps
  • Dealing with Different, Diverse, and Sometimes Difficult People
  • Leave it to Beaver Meets Netflix: Bridging the Generation Gap

    • Leave it to Beaver Meets Netflix:  Bridging the Generation Gap

      Course Number:       8-12-KMJF 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      The workplace is now a community made up of people from four different generations. To create a community capable of bridging the gap of generations, we must learn to appreciate and understand our generational differences and similarities. This course helps participants to learn from, respect, and appreciate the different generations spanning the workplace.

      Objectives/Topics

      As a result of taking this course, you will:
      • Explore different generations that span our workplace community and learn what makes each generation unique.  
      • Learn how each generation has a different set of values with respect to work ethic, teamwork, feedback, loyalty, management style, and messages that motivate.  
      • Gain tools and techniques for bridging the generation gap.  
      • Learn how to supervise and communicate effectively with each generation.  
      • Challenge yourself to respect and appreciate generational differences.  
      • Learn how to adapt ones style to connect and engage.  
      • Expand your ability to gain new perspective and learn from each generation.
      Prerequisites: None

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  • Opening Doors: Diversity as Creative & Financial Opportunity

    • Opening Doors: Diversity as Creative & Financial Opportunity

      Course Number:       8-4-KMJF 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      Opening Doors could be defined as understanding, respecting, appreciating, valuing, and leveraging our differences in order to create a workforce where all employees experience the doors of opprtunity opening for them.  This session will explore why and how each word in that definition is important.

      Objectives/Topics

      As a result of taking this course, you will learn to:
      • Provide the opportunity to consider the business case for diversity.  
      • Understand the legal framework of anti-discrimination laws.  
      • Understand why businesses that "look like the communities they serve" tend to be more successful than others.  
      • Consider research that shows that the best busienss decisions are made when a diverse collection if ideas and perspectives are first considered.  
      • Recognize & leverage the value of idividual diversity in all of its forms.  
      • Develop strategies for building long-lasting, diverse interpersonal networks.
      Prerequisites: None

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  • Professional Etiquette and Global Awareness

    • Professional Etiquette and Global Awareness

      Course Number:       8-14-KM 
      Recommended Duration: 2 Days

      Intended Audience: All Employees

      Course Overview

      This course offers participants valuable information on presenting a professional image, using body language effectively, and demonstrating appropriate business etiquette in global, cross-cultural environments. Participants will develop a comprehensive appreciation of the cultural differences that influence global business, with an emphasis on respecting the differences and increasing cross-cultural communication effectiveness.

      Objectives/Topics

      As a result of taking this course, you will learn to:
      • Understand critical cultural differences in the way people think, communicate, team with others, make decisions, and conduct business.
      • Compare your self- awareness to your global awareness on 16 different measures of cultural diversity.
      • Develop cross-cultural skills by linking conflicts to cultural differences, and then learning how to best adapt your style in global business settings to achieve maximum results.
      Prerequisites: None

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  • Social Awareness

    • Social Awareness

      Course Number:       8-17-PC 
      Recommended Duration: 1 Day

      Intended Audience: All Employees

      Course Overview

      n/a

      Objectives/Topics

      As a result of taking this course, you will learn to:
      • n/a
      Prerequisites: None

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  • Who Me? Understading & Eliminating Sexual Harrassment

    • Who Me?  Understading & Eliminating Sexual Harrassment

      Course Number:       8-5-KMJF
      Recommended Duration: 1/2 Day or 1 Day

      Intended Audience: All Employees

      Course Overview

      Eliminate sexual harassment in the workplace by emphasizing awareness of how our behavioral styles are received by the opposite sex.

      Objectives/Topics

      As a result of taking this course, you will:
      • Learn the basic do's and don’t's of sexual harassment.  
      • Understand the two basic relational styles which people use in all professional and interpersonal relationships.  
      • Learn how relational styles can clash and create an intimidating, hostile or offensive work environment.  
      • Discover how to respect one another's preferred relational style.  
      • Explore how to give and receive feedback concerning each other's behavior.  
      • Develop healthy coundaries with co-workers and those in position of authority.  
      • Experience relationships based on genuineness, team building, trust and mutual respect.
      Prerequisites: None

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