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Coach's Guide to Culture and Conflict
Course Number:
090-PC
R
ecommended Duration:
2 days
Intended Audience:
Leaders and managers who may be coaching others through culture, diversity, and conflict issues. Also any others with responsibility for diversity in the workplace.
Course Overview
Creating a workplace that is aware of and respects the broad spectrum of human diversity is imperative for many organizations. This interactive course increases your understanding of all aspects of diversity and begins the process for dialogue and working together productively. Special emphasis is placed on providing you with skills and competencies that you will need to coach others through challenges and conflicts on multicultural and inclusive teams.
Key Objectives
A definition of diversity and an understanding of diversity issues at theindividual level
Cultural filters and dimensions of diversity
Assumptions, impressions, and personal responsibility
The behavior awareness model
Tools for coaching others through their conflicts
Communication skills to enhance diversity engagement
Topics
A definition of diversity and an understanding of diversity issues at the individual level
Cultural filters and dimensions of diversity
Assumptions, impressions, and personal responsibility
The behavior awareness model
Tools for coaching others through their conflicts
Communication skills to enhance diversity engagement
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