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Course Number: 4-9-WV
Recommended Duration: 2 Days
Intended Audience: All Employees
Course Overview
Many times business professionals (R&D, IT, Operations, and Engineering professionals, and Subject Matter Experts) research and develop processes, procedures, applications, and products only to find that they are not implemented due to lack of effective communication. This class helps students learn to organize their ideas and translate technical terms and themes into cohesive and clear communications. Using technical writing techniques, students will learn to develop easy-to-understand technical documents of various types.
Objectives
As a result of taking this course, you will be able to:
- Categorize your audience
- Identify the objectives and purpose for your technical documents
- Recognize various types of technical documents and when to use each one
- Research, collect, and reuse information
- Implement technical writing techniques to facilitate creation of different types of effective technical documents
- Use different writing styles geared to audience need and document purpose
Prerequisites: None
Topics
- Identifying your audience
- Stating objectives and purpose
- Recognizing types of technical documents
- Researching and gathering information
- Organizing information
- Writing: Reducing volume without reducing effectiveness
- Editing, proofreading, and testing documents
- Organization, formatting, and using layout and design for increased comprehension
- Producing documents both hardcopy and online
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