DFSS has five phases, referred to as DMADV: Define - basic product gaps are defined from a market and business strategy perspective. Measure - specific product performance targets are set based upon measuring the customer planned use of the product. Analyze- concepts, both product and business operations, are evaluated to determine the approach for development. Design - product and business operations processes are designed in detail. Verify/Validate - product and processes undergo verification and validation with both the customer and appropriate regulatory bodies, so as to create a baseline of both product and processes that are ready for market introduction and can be statistically controlled. PPI’s Design for Six Sigma program is a five day, non-sequential course, focusing one day on each of the five DFSS phases. This training is an overview of DFSS principles and approach. A case study tailored for the company is used and allows participants to practice the techniques that are appropriate for each of the five phases.
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