Wronski Associates
Twitter
LinkedIn
Login
Contact Us
Company
Leadership Development
Training Solutions
Consulting Services
In The Spotlight
Close
Company
Leadership Development
Training Solutions
Consulting Services
In The Spotlight
Login
Contact Us
Twitter
LinkedIn
Send to a Friend
Content to send
Courage to Communicate
Course Number:
7-6-MS
Recommended Duration:
1 Day
Intended Audience:
All Employees
Course Overview
Helps participants enhance their ability to manage conflict through an effective conversation structure.
Objectives/Topics
As a result of taking this course, you will learn to:
Understand key causes of conflict.
Appreciate five common approaches to conflict and gain an awareness of the pros/cons of using each.
Recognize responses to conflict.
Appreciate key behaviors for conducting a difficult conversation.
Apply a communication model for managing problematic conversations.
Receive coaching following skill practice.
Brainstorm ways to introduce and apply the tools after the workshop.
Increase confidence in interacting with all levels.
Create a personal commitment plan to drive lasting improvement.
Prerequisites:
None
Share with others
Please provide the following information
Your Name
Your Email Address
Recipient Emails
Message
Can't Read?
Click to Generate New Code
Enter the verification code shown above into the text box below