Customer Relations and Awesome Service: How Self-Esteem Promotes Effective Customer Relations

Course Number: 5-11-KM 
Recommended Duration: 1 Day

Intended Audience: All Employees

Course Overview

The key ingredient to all effective customer relations is the self-esteem and. enthusiasm of the giver of service to the recipient of that service. Therefore, the first aspect of learning effective customer service skills is to develop a staff of highly energized people with a high self-esteem quotient. Self-esteem is the single most important factor influencing our ability to achieve personal and professional success. It also greatly influences an individual’s ability to contribute to a team.

Objectives/Topics

The objective Customer Relations and Awesome Service is to increase the level of self-esteem in individuals and to remove the barriers which keep them from reaching their full personal and professional potential.

Prerequisites: None

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