Defining and Communicating Requirements

Course Number: DJ
Recommended Duration: 6 Hours Virtual Class

• Two 90-minute virtual sessions
• Three hours of independent study

Intended Audience: Business Analysts who need to define and communicate requirements.

Course Overview

Once your project is initiated, you will need to identify the system requirements. These requirements define WHAT the system should do. Functional owners should drive the requirements definition effort but many times they can’t communicate what they need or understand what the technology can do.

The challenge is to define the requirements in enough detail so that everyone understands what is expected. Then, once the requirements are understood, you must make the build versus buy decision. In this class, selecting a software package solution also means picking a vendor / partner. You must make sure the vendor will stick around and will continue to provide support.

Defining and Communicating Requirements is the third class in our Successful System Implementation Course Series. This course is designed around a Harvard Business Case Study that was selected to analyze a major requirements gathering effort. Because this case is based on real world problems, it is messy, and just like in the real world there isn’t a clear, “right” solution. Participants in this class will analyze all these facets of the requirements gathering process.

Key Objectives

After completing this course participants will be able to:

1. Ask questions that drill down to the root cause of a business problem
2. Document Use Cases
3. Include functional users in IT projects
4. Select vendors / partners using a proven methodology
5. Determine the requirements associated with an IT project
6. Integrate business requirements into a functional specification

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